Observation (CEACR) - adopted 1995, published 82nd ILC session (1995)

Employment Service Convention, 1948 (No. 88) - India (Ratification: 1959)

Article 10 of the Convention. In its previous comments, the Committee asked the Government to give particulars, when appropriate, concerning qualitative improvements in the services offered by the employment exchanges as a result of their modernization, in relation to the role of the tripartite committees on employment in promoting the use of employment exchanges by the private sector. The Government indicates that, though efforts are being made to modernize and upgrade the employment exchange operations with a view to providing qualitatively better services to the jobseekers as well as the employers, it is too early to indicate qualitative improvements in the services available to the private sector. It also states that it is proposed to undertake a research study to find out the impact of computerization.

As noted previously, it was expected that qualitative improvements in the services offered by the employment exchanges would result in a substantial increase in the voluntary utilization of the employment service. However, statistical information supplied by the Government shows a downward trend in the performance of the employment exchanges over the period covered by the two last reports, and even more marked since the time of the "Mathew Report".

The Committee would be grateful if the Government would continue to supply, in its future reports, information on any developments and progress in these spheres, indicating in particular the arrangements made in cooperation with employers' and workers' organizations to encourage full voluntary use of employment service facilities.