Contact the SHIF:+41.22.799.88.18

[email protected] for any general inquiry or any inquiry related to paper claims

[email protected]​ for any inquiry related to SHIF Online access or any inquiry related to an online claim

https://ilo-ext.atlassian.net/servicedesk/customer/portal/1/create/3 for any technical issue to access SHIF Online (retiree only)

​[email protected] for any medical inquiry that requires the review of the SHIF Medical adviser

[email protected] for any inquiry related to affiliations

The SHIF Reception desk at HQ is open 2 days a week, on Monday and Thursday, from 10 am to 11 am and from 2 pm to 4 pm, in HQ room 4-087.